Terms & Conditions

1. Introduction

Welcome to Golden Years CareHome. By accessing or using our services, website, or facilities, you agree to be bound by these Terms and Conditions. These terms are intended to ensure the safety, comfort, and well-being of all our residents, visitors, and staff.

2. Residency Agreement

All residents or their legal guardians must enter into a formal care agreement. This outlines care services provided, associated costs, termination clauses, and responsibilities of both parties.

3. Payment and Fees

Fees are payable monthly in advance. Failure to make timely payments may result in suspension or termination of services. A breakdown of services and their associated costs is available upon request.

4. Medical Care and Emergencies

Golden Years CareHome works with licensed healthcare professionals. In case of emergencies, we may take immediate action and notify next of kin. Consent for emergency medical care is required upon admission.

5. Personal Belongings and Liability

Residents are responsible for their personal items. While we take precautions, Golden Years CareHome is not liable for loss, theft, or damage to personal property unless due to staff negligence.

6. Visitor Policy

Visitors are welcome during specified hours. All visitors must adhere to hygiene and safety rules. Disruptive behavior or violation of health protocols may result in restricted access.

7. Privacy and Confidentiality

We uphold the privacy of all residents. Personal and medical information is stored securely and only shared with authorized individuals in compliance with data protection laws.

8. Termination of Services

Services may be terminated by either party with a 30-day written notice. Immediate termination may occur in cases of non-compliance with terms, endangerment, or non-payment.

9. Modifications to Terms

Golden Years CareHome reserves the right to update these terms at any time. Clients will be notified of significant changes. Continued use of services implies acceptance of the updated terms.

10. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact our office at info@goldenyearscarehome.com .